Comcast Fail
The downstairs neighbor got cable installed recently, and this is what the side of our house looks like now:
More glamour shots here. Off to call RCN and see if they’ll do something about it…
Update: Allegedly, an RCN dispatcher will be calling us tomorrow to send someone out.
Update 2: RCN came, and it turns out that it isn’t their wires. Before we and downstairs got RCN, there was a Comcast install. Comcast came and disconnected their wires once nobody at the place had Comcast, and they left the mess.
Update 3, 2008-09-15: I called Comcast on Friday, and they said they’d send someone out on Saturday. They didn’t. I’ll try emailing them this time…
Update 4: Email didn’t progress very far before they said I’d have to call or use their “live chat” feature. I called, and a very helpful and apologetic CSR scheduled an appointment for Wednesday, and said she’d monitor the account and call me back on Wednesday to make sure that someone actually came out this time. I think it’ll actually happen this time.
Update 5: Looks like they came and took care of it. Hooray!